An exciting opportunity has become available to join our award winning team. Initially on a 1 year fixed term contract with the potential to become permanent.
MiliMili is a fashion forward bridal boutique which caters for modern, fashion loving brides who are looking for that little something different for their wedding day.
We require someone who loves fashion, loves meeting people and who is confident to provide styling advice. You will be required to complete bridal consultations so must be able to build a rapport with people and provide the highest level of customer service. In addition to completing appointments, you will also be completing back office duties which must be completed accurately.
Our team is renowned for our personalised and friendly service that we provide every customer from start to finish. There is extensive product knowledge, company policies and procedures to learn so your commitment and passion for the role is essential. You must have a natural ability to make customers feel welcome, relaxed and stress-free throughout their special journey.
Complete private consultations - demonstrate bridal and fabric knowledge, pinning, styling and accessory options.
Achieve monthly sales targets and company KPI’s.
Ability to work in a team environment but also to be able to work on an individual basis.
Adhere to MiliMili policies and clearly convey terms and conditions to customers, complete paperwork accurately and data entry to completed in a timely manner.
Answering customer enquiries via telephone, email, social media and our own booking system within required time frame.
Booking customer appointments and maintaining the diary efficiently
Completing required paperwork, records and managing schedules of customer items and updating relevant documents when deliveries have been received within the required time frame in a clear and organised manner
Processing orders, sales transactions and handling cash.
Pressing and steaming bridal items ready for fitting consultations and collections
Carrying out quality control checks on items received and reporting any defects on dresses to Manager so it can be reported in a timely manner
Showcasing the brand (image/products/merchandise) and ensuring visual merchandising, displays, stock and the boutique are always presentable to meet high standards
Maternity cover for 1 year
Part-time (Monday, Wednesday, Thursday. Saturdays as the business requires.)
Previous fashion experience and sales is essential
Bridal experience is welcomed but not essential
Thrive in a fast-paced sales environment
Ability to communicate clearly and professionally
Demonstrate excellent high end customer service
Maintain a professional and well-groomed appearance
If you would like to be considered for this opportunity, please send a covering letter and CV to firstname.lastname@example.org.