Our Services

Before progressing with your order, we will need confirmation that you agree to the terms and conditions of sale. It is strongly recommended that you read this document in full and to keep a copy for your own records. 

MiliMili Bridal Ltd agree to complete a sale/order on your behalf under the terms and conditions mentioned below: 

• You have checked and agree the style, size and colour of the items ordered/reserved are correct.

• You agree to items ordered with a 50% non-refundable initial payment.  The outstanding balance to be settled 12 weeks after the date of order.                

• All goods will remain the property of MiliMili Bridal Ltd until full and final payment has been made.  No goods are to be removed from the premises until the full and final balance of the order has been settled.

• If full payment has not been received within 30 days of the agreed date, full ownership of the goods will revert to MiliMili Bridal Boutique. 

• All monies are non-refundable and non-transferable to other orders should the customer change their mind or cancel the wedding.  As a made-order product, we cannot cancel the dresses so full payment will be required.

• We strongly recommend you take out wedding insurance.

Measurements

• All gowns are ordered following the manufacturer's size charts with the measurements being taken. 

• The customer has consulted the size chart and agrees with the size being ordered. 

• MiliMili Bridal Ltd cannot be held responsible for any changes in measurements which may occur to the customer’s body, shape, width, size or height. This includes pregnancy, post-pregnancy and surgery. 

• MiliMili Bridal Ltd cannot be held responsible for any measurements supplied by the customer (e.g over the telephone, email, text message etc)

• Exact colour shades or fabric designs on trims including lace cannot always be guaranteed with material/fabric swatches used for guide only. All goods are subject to slight dye variations in manufacturing, this is outside of MiliMili Bridal Ltd’s control. 

• Alteration charges are not included in the purchase price and must be paid for separately. Alterations should be expected as standard.

• Any alteration cost provided at the time of purchase is an estimate.  The seamstress will provide you with the price to be paid once she has seen you in your dress and assessed what work needs completing. 

• Alterations are carried out by an independent seamstress, she is not an employee of MiliMili Bridal Ltd. Brides are not obliged to use the seamstress and we cannot be held responsible for any work undertaken. 

Goods Delivery 

• Standard deliveries are 12-24 weeks from the date of ordering unless we are waiting on final measurements or if that customer has specified a later delivery date agreed at the time of ordering.  Wedding gowns can take up to 10 months to arrive in store, however, they may arrive sooner.  If we are waiting for final measurements from you, it is your responsibility to give us sufficient time to order your goods.  We cannot be held responsible for late measurements.

• It is the customer's responsibility to give the correct wear dates, or if getting married outside of the UK to ensure we are given the correct departure dates to ensure your goods arrive on time. 

• Short notice or rush orders may be possible at the discretion of management and the designer/manufacturer. Any additional costs in securing an earlier delivery date remains the sole responsibility of the customer. 

• MiliMili Bridal Ltd is not responsible for incorrect dates given by the customer at the time of ordering. 

• MiliMili Bridal Ltd is not responsible or liable for colours, fabrics and styles that we do not hold in store if the customer is not happy with them on their arrival in store. 

Goods Arrival/Collection

• Customers will be notified when their order has arrived in the boutique by email, letter, telephone or text message. 

• Any late payments will incur a £10 per week late fee. If after 30 days the balance has not been paid, all goods will revert back to the property of MiliMili Bridal Ltd and all part payments forfeited.

• MiliMili Bridal strongly advises that make up/fake tan is not worn at any of your dress fittings.  If you decide to wear make up, MiliMili Bridal cannot be held responsible if this marks your dress.

• MiliMili Bridal Ltd cannot be held liable for the damage or loss of goods once the customer has taken them away from the premises. 

 Sale/Discounted Stock

• Sale items are either ex showroom stock or discounted samples and are NOT SOLD AS PERFECT.  The customer has examined these items at the time of sale and are willing to accept these defects.  

• The items are sold as seen and cannot be returned/cancelled once purchased.  

• All monies are non-refundable and non-transferrable to other orders.

  This contract shall be subject to English Law and the jurisdiction of the English and Wales Courts. The terms and conditions of this agreement do not affect your statutory rights and they remain unaffected. 

I agree to the above terms and conditions. I confirm that the measurements taken will be used for my chosen order and confirm that I agree to the balance owing. I have been informed and agree to any additional surcharges which may apply to the order.

 SAMPLE SALE DRESSES

MiliMili Bridal Ltd agree to complete a sale/order on your behalf under the terms and conditions mentioned below:

• You have checked and agree the style, size and colour of the items ordered/reserved are correct.

• If a payment plan has been agreed, you agree payments will be paid as set out in the plan within the agreed time.  Failure to maintain regular payments will cancel this agreement and all outstanding balances will become due for immediate settlement. Payments made via payment plans are also non refundable. 

• All goods will remain the property of MiliMili Bridal Ltd until full and final payment has been made.  No goods are to be removed from the premises until the full and final balance of the order has been settled.

• If full payment has not been received within 30 days of the agreed date, all goods will revert back to the property of MiliMili Bridal Ltd and all previous/ part payments forfeited.

• All monies are non-refundable and non-transferrable to other orders should the customer change their mind or cancel the wedding. 

• MiliMili Bridal Ltd cannot be held responsible for any changes in measurements which may occur to the customer’s body, shape, width, size or height. This includes pregnancy, post pregnancy and surgery. 

• MiliMili Bridal Ltd cannot be held responsible for any measurements supplied by the customer (e.g over the telephone, email, text message etc)

• Exact colour shades or fabric designs on trims including lace cannot always be guaranteed with material/fabric swatches used for guide only. All goods are subject to slight dye variations in manufacturing, this is outside of MiliMili Bridal Ltd’s control. 

• Alteration charges are not included in the purchase price and must be paid for separately. Alterations should be expected as the dresses are not made to measure. 

• Any alteration cost provided at the time of purchase is an estimate.  The seamstress will provide you with the price to be paid once she has seen you in your dress and assessed what work needs completing. 

• MiliMili Bridal strongly advises that make up/fake tan is not worn at any of your dress fittings.  If you decide to wear make up, MiliMili Bridal cannot be held responsible if this marks your dress.

• MiliMili Bridal Ltd cannot be held liable for the damage or loss of goods once the customer has taken them away from the premises. 

• Sale items are either ex showroom stock or discounted samples and are NOT SOLD AS PERFECT.  The customer has examined these items at the time of sale and are willing to accept these defects.  

• The items are sold as seen and cannot be returned/cancelled once purchased.  

• All monies are non-refundable and non-transferrable to other orders. 

BRIDESMAIDS

MiliMili Bridal Ltd agree to complete a sale/order on your behalf under the terms and conditions mentioned below:

• You have checked and agree the style, size and colour of the items ordered/reserved are correct.

• Full payment is required at time of order.          

• All goods will remain the property of MiliMili Bridal Ltd until full and final payment has been made.  No goods are to be removed from the premises until the full and final balance of the order has been settled.

• All monies are non-refundable and non-transferable to other orders should the customer change their mind or cancel the wedding.

• Exchanges can only be made for a different size of the same item, within 7 days of dress delivery. We kindly ask that the dresses are returned to us in their original condition - new and unused.  Items may not be refundable if they are not returned in the same condition they were delivered in.  Please note, this means no make up, fake tan, deodorant marks, accidental spills or snags. Any postage costs incurred from exchanging the dress will need to be paid for by the customer.  

• Alteration charges are not included in the purchase price and must be paid for separately. 
  

 ACCESSORIES

MiliMili Bridal Ltd agree to complete a sale/order on your behalf under the terms and conditions mentioned below. Signing this agreement is deemed acceptance of these terms and conditions:

• You have checked and agree the style, size and colour of the items ordered/reserved are correct. 

• All monies are non refundable and non-transferrable to other orders should the customer change their mind or cancel the wedding

• Standard delivery is between 4 and 12 weeks, however can arrive earlier/later depending on designer stock levels. 

• Exact colour shades or fabric designs on trims including lace cannot always be guaranteed with swatches used for guide only.  All goods are subject to slight dye variations in manufacture, this is out of MiliMili Bridals control. 

• Sale items are either ex showroom stock or discounted samples and are not sold as perfect.  The customer has examined these at the point of sale and are wiling to accept these defects.